We are committed and strive to provide the highest standard of care to ensure and preserve the individuality and identity of our clients.
We understand that care should be tailored to specific needs and we do not make assumptions about our Clients purely based on knowledge about a medical condition, social position or group.
We take pride in providing continuity of care and consistency of care. We carefully match our Carers and Clients to establish sound relationships based on confidence and trust.
We listen carefully to our Clients and their relatives, to our Carers and the Health Professionals with whom we work closely. We adapt quickly to our Clients’ changing needs thus enabling them to remain independent, safe and confident at home.
Outside office hours we operate an emergency number which is manned at all times thus ensuring that we can meet and respond to any situation at any time.